At Dragon Artworks LLC, we embrace the philosophy that a company’s true value lies in its unwavering commitment to guarantee all its products robustly. We understand that every customer’s needs are unique, and their satisfaction is of paramount importance to our business. Hence, we are dedicated to providing comprehensive support and assistance in addressing any issues that may arise with our products. Whether it be a minor adjustment, a product exchange, or a refund, we are committed to finding a solution that aligns with each customer’s specific needs and preferences. We are confident in our products’ exceptional quality and diversity and take pride in our ability to provide satisfactory resolutions to any concerns.

Within 30 days of purchase, send us an email requesting information about either minor adjustments, an exchange or a refund. Be sure to include the name and address of the purchaser and email us using the form on the contact us page. Within two business days, we’ll email you the information you requested regarding minor adjustments you can make, how to exchange your unit for a replacement, or complete instructions for getting a refund. Whichever you prefer.

If you haven’t heard back from us within two business days, your email is probably not getting through to us. We always answer every email and/or phone call we receive. Usually within two business days. So, phone our 24/7/365 call center at 800-499-3763 (U.S. Eastern). Just leave a name, phone number and brief message. One of our Customer Service Specialists will promptly get back to you.

How can you lose with that kind of guarantee?

And please remember just two things:1) We’ve been selling BodyShaver.Com personal shavers exclusively on this website since 2003.

1) We’ve been selling BodyShaver.Com personal shavers exclusively on this website since 2003.

2) If you’re unsatisfied with our products, we don’t want your money.

Using the following recommendations will ensure that you get the closest, most comfortable shaving experience possible.

Batteries are not included. The shaver requires (1) “C” cell battery and the trimmer requires (2) “AA” batteries. You should expect to get around a month or more usage from high quality alkaline batteries.

This is a dry shaving device. For best overall performance and results DO NOT wash/dampen area to be shaved before-hand, as moisture can cause the skin to swell slightly. Your skin should be thoroughly and gently dried so that the area to be shaved is dry and oil free.

Finally – Simply trim down the longer hair to a “stubble” with the longer hair body trimmer – And follow up with the bodyshaver to remove the “stubble” by shaving in circles and against the grain. Much like ‘doodling’ or small circular motions you make while drawing circles on a piece of paper with a ball point pen. Use the included brushes to clean the shaver and trimmer after every shaving session.

For best results you should use a light application of sewing machine, watch or razor oil inside the foil/screen at least once per month. Use a small cotton swab like “Q-Tip” to gently apply a small amount and this will protect the shaver screen as well. This can be inexpensively purchased most anywhere sewing machines, watch repair or electric shavers are sold.

If you feel your products may not be operating properly and you are following all included directions, simply email us using the form on the contact us page or call us at (800) 49-3763 (U.S. Eastern) and explain the problem. Most often a simple, minor adjustment (which you can do), or a product exchange is all that is needed to correct the problem. But of course, you still have the option for full refund within the first 30 days of purchase.

As you know, using batteries as a power source is very convenient because you never have to worry about finding an electrical outlet or getting tangled up in a bothersome electrical cord. This also makes the body shaving combo great for traveling. Many of our customers purchase extras to keep in a purse, briefcase, backpack, beach bag or in their cars.

International Customers: Please note we only accept payment from verified PayPal accounts or to the billing address of credit card users. If the credit card address provided does not match the billing address we will not accept payment.